⚠️ My captive portal is showing as suspended 🔴

  1. Overview
  2. Troubleshooting
  3. ⚠️ My captive portal is showing as suspended 🔴

We're here to help! If guests see a 'suspended' message on your WiFi splash page and can't log in, it might be due to:

  1. Your subscription being temporarily paused in the dashboard.
  2. A declined payment method. Kindly update or add a new card through the dashboard.

For assistance, please reach out to our support team at hello@captivewifi.io


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